FAQ
Why is the bot not responding?
Please make sure you have tagged @blingbook_bot and included a number for the amount.
Will someone still appear in the settlement if they leave the group?
Yes, historical records will be retained.
Can I delete or modify incorrect records?
Please use the edit function on the Records page in the Mini App.
tailored Support for multiple currencies?
Currently defaults to TWD. You can adjust it in Settings in the Mini App.
How long is the data kept?
Permanently preserved.
Can I set multiple payers?
No, currently each record can only have one payer. We recommend creating multiple records for cases with multiple payers.
AI Features
How are credits calculated?
Each group is given 1,000 credits for free. Consumption rate:
- Each use of AI text bookkeeping →
4 credits - Each use of AI image recognition →
20 credits
This translates to roughly:
- 250 text bookkeeping entries
- Or 50 image recognition entries
About free credits and paid options for AI features
We have prepared free trial credits for everyone! You are welcome to experience it properly. If you find it useful and satisfying, you can consider upgrading to paid options. There is absolutely no pressure~
Will AI features make mistakes?
Long story short, yes.
Our AI is built on Large Language Models (LLM). Although we have tuned it to be as accurate and stable as possible, it may still occasionally say the wrong thing or make small errors. So please double-check the results for accuracy when using it, okay?
If there is indeed a problem caused by an AI error, we apologize, but we cannot offer refunds for this part. Thank you very much for your understanding and tolerance! 🙏
What happens when credits run out?
- "Quick Record" and "Image Recognition" will be unavailable.
- You can still use the Mini App for bookkeeping.
How to buy more credits?
If you need more credits, you can use the command /payments in the group to buy more.
Debt Simplification
Why does the result look like a miscalculation?
It may sometimes look like the bot miscalculated, but this is actually due to debt simplification. You can view each person's current net debt status on the Analysis page in the Mini App to understand the actual debt relationships.
How to view debt simplification results?
- View results on the Home page of the Mini App.
- Use the command
/settlein the group to view debt simplification transfer suggestions.
Can debt simplification be turned off?
Currently, debt simplification is a core feature of BlingBook and cannot be turned off. We will continue to optimize this feature to ensure users get the best experience.